How To Succeed At Work

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How To Succeed At Work

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’How To Succeed At Work’ is in four modules.

The four modules cover:

1. Deciding on,
   
   
2. Finding,
   
   
3. Landing and
   
   
4. Succeeding in

...your chosen job or career.

For further detail on any module, click on the links below (you can choose to view either the full contents of each module, or just the Section Headings in that module):

Module 1:How to Decide on the Job or Career That is Right For You

This module provides you with all the tools you need to decide what job or career is best for you.

Full contents    |  Section Headings Only

Module 2: How to Find the Job or Career That is Right For You

This module takes you through the stages involved in finding the job or career you want.

Full contents    |  Section Headings Only

Module 3: How to Land the Job or Career That is Right For You

This module takes you through the stages involved landing the job or career you want.

Full contents    |  Section Headings Only
   

 

Module 4: How to Succeed in Your Job or Career

This module shows you how to succeed in the job or career you want.

Full contents    |  Section Headings Only

Module 1: How to Decide on the Job or Career That is Right For You

This module provides you with all the tools you need to decide what job or career is really best for you.

The goals you will set at the end of this module will be realistic and achievable given your own skills and circumstances.

You will not just produce a ‘wish list’ that you will compile and forget about 3 months later - you will refer to the decisions you make in this module over and over again during the whole of your working career:

View Section Headings Only

1.1 Where Do You Want To Go Today The Rest of Your Life?

1. Let’s get started! What do you really, really, (really, really)  want from your job or career?
   
2. Find your passion through your history, through your values and through what makes you happy
   
3. The five secrets of naturally successful people
   
4. How to see where you’re going before you begin the journey - what does Success-At-Work look like to you?
   
5. You re going to be a Success-At-Work™ - and here are the 5 steps you need to take to make sure of it.

1.2 How To Develop A Permanent Success-At-Work™ Attitude

1. Success in achieving your plan is all in the attitude you use - here’s what a Success-At-Work™ attitude is, and how to get one
   
2. Your Success-At-Work™ attitude checklist - how to ‘check your attitude’ automatically, every day,
   
3. How to make a successful daily attitude adjustment without even thinking about it
   
4. The 3 things you must realize about how your family and friends impact your attitude, your job search and your chances of success
   
5. Why your teachers, colleagues and mentors impact your attitude in ways you don’t expect, and how to harness their influence to produce the most positive impact on your Success-At-Work™ attitude
   
6. The 6 steps you must take to prevent the media from negatively impacting your Success-At-Work™ attitude
   
7. How the economy impacts your Success-At-Work™ attitude in ways you never realized - the 3 things you must know about how the economy works, and the two things that don’t matter at all (although they get the most coverage in the media)

1.3 Setting Personal Success-At-Work™ Goals That Are Achievable and Realistic

1. First job, or new job? - 4 vital differences in goal-setting that make sure you succeed in either or both
   
2. Re-engineering your existing job or career - how to use this module to make your existing job everything you want it to be
   
3. Once we start being real... this goal-setting isn’t so hard!
   
4. How keeping a simple log will dramatically increase your Success-At-Work™
   
5. Does it matter what you’re ‘good’ at?
   
6. The difference between ‘hard’ skills and ‘soft’ skills - and which to build your future on
   
7. The role of money in planning your future success - it’s not what you think
   
8. Meet Mr. Mazlow - distinguishing between your needs and your wants, and how to ensure you fulfill both
   
9. Where do your desires and ambition come in? Are these the same as your interests and hobbies? Why (and how) all four need to be involved in your success - in very different ways
   
10. Why you need to think like a tennis player to succeed
    
11. Putting it all together to produce your personal Success-At-Work™ success plan

1.4 How to Know If You Should Include A Self-Employment Option

1. Why self-employment always turns out either very much easier, or very much harder, than people think
   
2. Which are you?  A self-employment optimist, or a self-employment pessimist?
   
3. Making the decision - is self-employment in or out for you?
   
4. The 3 vital next steps if the answer is ‘Yes’

1.5 Decision Time: What Are the Best Job or Career Options for You?

1. A simple way to narrow your job and career options to only those that are likely to result in your Success-At-Work™
   
2. Comparing and contrasting your options - the 5 tests to use in deciding which jobs or careers are for you
   
3. 2 ways to rule out jobs and careers that look inviting, but are not likely to succeed, for reasons you can’t see at the outset
   
4. Talking to others - how to get advice that makes your choices crystal clear, instead of clouding the issues
   
5. Why there are great people in the unemployment queue - 4 reasons why ‘getting the car rolling’ is the single most important step you will take
   
6. OK -  it’s time to make choices. The vital 6 ‘pre-launch’ tests to apply to your job or career choices
   
7. ’Is   that your final answer…?’ - how to ensure you don’t lock yourself in to the choices you make, while remaining focused on your goals

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Module 2: How to Find the Job or Career That is Right For You

This module takes you step by step through the stages involved in finding the job or career you want.

As with Module 1, the steps outlined in this module are realistic and achievable given your own skills and circumstances.

You will not just produce an ‘action list’ that is never ‘actioned’ - you will finish the module with a clear, step by step guide to really getting the ideal job or career that you designed in Module 1.

 

View Section Headings Only

2.1 I Know It’s Out There - But Where? - The Success-At-Work™ Way to Find Your Ideal Job

1. The 3 best ways and 4 worst ways to try to get the job or career you want
   
2. Why you need to understand the employers POV (point of view), and how to turn this in to your magic weapon

2.2 No Stone Unturned: How to Research Your Way To The Job or Career That You Want

1. Why doing a minimum amount of research is vital to your Success-At-Work™ rating
      
2. How to minimize research without missing anything you absolutely need to know
      
3. 4 ‘tricks of the trade’ to make your research gathering quick and effective

2.3 I Heard it on the Grapevine: Networking (ugh) and Having Fun Doing It (Yay!)

1. How to make ‘networking’ the most enjoyable part of your Success-At-Work™ plan
      
2. The single most important thing you must know about networking - the power of the weak link
      
3. What’s your networking inventory - a simple way to see at a glance where to start networking
      
4. An efficient and fun way to keep a networking ‘database’ that will become your single most valuable Success-At-Work™ tool
      
5. The 4 specific organizations that will multiply your network 1,000% in one week, where to find them and how to join
      
6. Why some professional organizations are of little use in your networking activities, what you can expect from them, and how to use them properly
      
7. Establishing your Most Important Outcome (MIO), and how to get that outcome from your networking activities
      
8. The Top 5 Networking Skills you need to know
      
9. Developing your Elevator Story - What you need to tell anybody in 30 seconds or less, and how to do it
      
10. The 3-step way to approach anyone in your network that will ensure they will help you
       
11. The 4 questions you must ask to get the information you need, and maximize the chances of finding your ideal job or career.
       
12. How to follow up your network for maximum effect.

2.4 The Net, How it Really Works: The Success-At-Work™Insiders Guide to Using the Internet to Find Your Ideal Job

1. The absolute minimum you need to know about using the internet
      
2. Why almost everyone else is disappointed in online job searching, and the 6 tips to make sure you are not one of them
      
3. The highly-promoted online job search technique that you must avoid at all costs
      
4. Prioritizing your online activities for maximum results - a simple grid that will uncover where you should be spending your time
      
5. The best web sites to use in your online research and job search - and the ones to avoi
      
6. The vital differences between job boards, portals, info-sites, newsgroups, discussion boards and help boards
      
7. How to use email in your job search and research for maximum effect
      
8. ’Netiquette’ - What you should and shouldn’t do online
      
9. Getting viral - 5 ways to get other people promoting your job search
      
10. Keeping track of your online activities - a simple chart that will automatically filter out the best results for you to follow-up, and allow those ‘dead-ends’ to drop

2.5 ‘Look Ma - No Net!’ How to Use Everything Else (Except the Internet) to Find Your Ideal Job

1. How to set your offline research goals to get the information you need quickly and effectively
      
2. Getting free information from the Government - what’s worth it and what isn’t
      
3. Campus career centers, and 4 things you never thought they could do for you
      
4. Classified Ads - how to tell the worthwhile from the time-wasters
      
5. Job fairs, and the 3 things you must do when you get to a job fair
      
6. Books - which you should get, and how to get them for free
      
7. Trade Journals  - where to find them and what to do with them - 1 simple ‘knock it out of the ballpark’ use of trade journals that will set you head and shoulders above everyone else
      
8. Company referral programs - the 4 ways (apart from bribery!) to make you the person everyone wants to refer to their boss
      
9. How to hear about jobs that never make it to the public domain - the 4 key techniques you must use to hear about these highly sought-after jobs
      
10. Keeping track of your offline activities - a simple chart that will automatically filter out the best results for you to follow-up, and allow those ‘dead-ends’ to drop

2.6 Using the Telephone to Find Your Success-At-Work™ Job

1. The 3 things you can expect to achieve on the ‘phone and the one things you cannot
      
2. Who to telephone, the one person you must speak to, and the person you don’t want to be passed off to.
      
3. The 3 tools you need to get speaking to the person you want, and how to deal with telephone ‘gatekeepers’
      
4. The 3 most important things to say on the phone
      
5. When, and what day of the week to phone for the best results

2.7 Using Internships to Find Your Success-At-Work™ Job

1. 3 tools to decide if an internship is a good or bad thing for your Success-At-Work™
      
2. 6 ways to ensure your internship is not boring, bad or both.
      
3. How to find internships that deliver your Most Important Outcome (MIO)
      
4. The 5 steps that you must use to turn your internship into the job or career you want
      
5. Why and when internships are not just for students

2.8 Using Temporary and Part-time Jobs to Find Your Success-At-Work™ Job

1. 5 questions to ask if a temporary or part-time job is a good or bad thing for your Success-At-Work™
      
2. ’I prefer it this way!’ - when (and how) to make a career from temporary or part-time jobs
      
3. How to find a temporary or part-time job that delivers your Most Important Outcome (MIO)
      
4. How to keep focused on full-time goals during your temporary or part-time job
      
5. The 5 interlinked steps that you must use to turn your temporary or part-time job into the full-time job or career you want
      
6. The ‘student syndrome’ and how to avoid it

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Module 3: How to Find the Job or Career That is Right For You

This module takes you step by step through the stages involved in landing the job or career you want.

As with module 1, the steps outlined in this module are realistic and achievable given your own skills and circumstances.

You will not just produce an ‘action list’ that is never ‘actioned’ - you will finish the module with a clear, step by step guide to really getting the ideal job or career that you designed in Module 1.

 

View Section Headings Only

3.1 From Blank Sheet to Brilliant Story: Writing Resonant Resumes

1. 8-step guide to writing your resume so it will get read
   
2. Why your natural writing style is vitally important (even if it is poor) and 3 ways to dramatically improve it
   
3. How to set your Most Important Outcome (MIO) in the readers mind right at the outset
   
4. The resume summary  - what should be in it and what to leave out for maximum effect
   
5. How much detail should you include in your resume - a simple ‘5-second test’ that gets it right for you every time - automatically
   
6. Those gaps… how ‘complete’ should your resume be?
   
7. How ‘honest’ should you be in your resume? - 5 tips to dealing with ‘resume weaknesses’
   
8. How to complete each main section of your resume, with good and bad examples of each:
   
   • Education
   • Work History
   • Interests
   • Skills

   
   

9. Poor or no references? Your 7-step guide to obtaining great references
   
   

10. How to present your resume for maximum success:
    
    

    • Should you include a photo or not? What type?
       
    • Writing, typing and photocopying - how to get it done professionally
       
    • Using ‘fancy paper’ - vital ‘do’s and don’ts’
       
    • Using clip art - a short way to a short career
       
    • Chronological or functional layout?

    
    

11. The offline resume and the online resume - 2 completely different animals and the vital difference in each
    
    

12. The ‘3-highlight test’ that resume readers use when considering your resume
    
    

13. The art of great cover letters - 4 tips on great letter-writing
    
    

14. How to handling responses and follow-up for maximum effect
    
    

15. Your Success-At-Work™ secret weapon - Keeping it current

3.2 Face-to-Face: Interviews Made Easy With Your Success-At-Work™ Interview Angel

1. Not all interviews are equal: How to make the most out of each:
   
   • The ‘information’ interview’
   • The ‘I don’t want this job’ interview
   • The ‘I know they don’t want me’ interview  
   • The ‘Let’s see…maybe’ interview  
   • The ‘Oh yea!’ interview

    
          

2. Different interview types and how to handle them:
   

   • The telephone interview  
   • The videoconference interview  
   • The email interview  
   • The panel interview  
   • The ‘on the job’ interview  
   • The ‘out of office’ interview  
   • The full day / two day interview  
   • The ‘overnight’ interview  
   • The ‘My boss couldn’t make it so I’m taking this interview’ interview

   
            

3. The Second Interview - don’t let it throw you.
   
   

4. A class of its own - Behavioral interviews - how they work, why people use them, what to expect from them, and 5 tips to make sure you ace them every time.
   
   

5. How to prepare for your interview
   
   

6. Research (yes, more research! But just 4 things you must know before you go in to the interview room)
   
   

7. Practicing the interview - when practice is essential, and when it will completely ruin your Success-At-Work™ chances
   
   
    

8. First, last, or middle? Choosing the best ‘slot’ when / if you can
   
   
    

9. Calling ahead to confirm - how to make this simple act into a Success-At-Work™ interview-winning gem
   
   
    

10. Traveling and arriving at the interview - a complete guide to doing it right
    
    
     

11. Dress - 7 tips to dressing for interview Success-At-Work™
    
    
     

12. What to bring with you. From mints to maps, our simple checklist will make sure you don’t forget anything!
    
    

13. Starting the interview - how to conduct yourself for Success-At-Work™:
    

    • Arriving - the hidden secret you need to know about the very first thing you must do as soon as you arrive
       
    • Waiting - just what do you do while you’re waiting around? 3 tips to turn this ‘lost’ time into an interview-winning secret weapon
       
    • The first greetings - how to handle them for maximumum impact
       
    • Getting settled: Tea? Coffee? Where do you sit (if at all)? Do you lift out a file? A notepad? Your resume? who starts talking? How, and what about…? How to make this part of the interview a joy for yourself (and everyone else)

    
    

14. During the interview - what to do about:
    

    • Interview manners  - what’s right (and wrong) to do during the interview
       
    • Staying focused during the whole of the interview - 3 tips to keep you on track
      
    • Your strengths, weaknesses, and other questions that can trip you up: how to handle all of them
       
    • How to give genuinely interesting answers to the usual boring questions
       
    • How to avoid giving boring answers to unusual questions
       
    • Questions you don’t know the answers to -what you must say in response and 4 things you must never say
       
    • Questions you do know the answers to (Hint: They’re just as hard to ‘get right’)
       
    • Questions you don’t want to answer - a straightforward solution
       
    • Stupid questions (Yes, they happen…!)
       
    • The questions you must ask during the interview, and when to ask them (Tip: It’s not at the end, when they ask ‘Have you any questions’)

    
    

15. Handling different interviewing styles:
    

    • Aggressive interviewing
    • Overly passive interviewing
    • Vague and pointless interviewing
    • The ‘good cop / bad cop’ routine

    
    

16. Ending the interview: The most important interview step of all is usually the least well handled
    
    

17. What’s next? the 3 follow-up steps for every interview, and how to do them easily and automatically

3.3 ‘I Got It!’: Handling Job Offers (and Non-Offers) and Negotiating the Best Deal

1. 5 criteria to make sure you get the job offer you want
   
2. The other side of the coin - How to make sure you don’t get a job offer you don’t want
   
3. Whining as an art form - using tickler files to get a result by persistent follow-up
   
4. Dealing with the ‘hurry up and wait’ syndrome
   
5. Turn ‘No’ into ‘Yes’ - or learn something about yourself trying
   
6. Negotiation 101 - what can you expect to change about your job offer, and what should you never try to change (at least, not at this stage:-)
   
7. Estimating ‘FIT’  - how do you know if you’ll fit in? The 6 things you can (and should) do before you accept the offer
   
8. Comparing job offers - a 4-step grid to choosing between seemingly inseparable offers
   
9. Rejecting a job offer - how to keep all your options open
   
10. Accepting a job offer - what’s the form? How to accept gracefully and start your promotion process right away

3.4 You Made It! Hard Work? Or Luck? - How to Make Sure You Have Both to Help in Your Job Search

• Meet Gary Player - he has a story he wants you to hear

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Module 4: How to Succeed in Your Job or Career

This module shows you how to succeed in the job or career you want.

As with modules 1, 2 and 3, the steps outlined in this module are realistic and achievable given your own skills and circumstances.

You will not just produce an ‘action list’ that is never ‘actioned’ - you will finish the module with a clear, step by step guide to really succeeding at work.

 

View Section Headings Only

4.1 Before We Begin: The two things you NEED to know to succeed in your dream job or career

1. Do you know the one thing that every employer wants from every employee - all the time, in every circumstance?
   
2. The ‘employment contract’ - no, not the legal one, the implied contract between you and your employer, how it has changed in the last 10 years and what it means to your Success-At-Work™ plan

4.2 Designing Your Personal Success-At-Work™ Action Plan -

1. The 7-step Success-At-Work™ Action plan
   
2. The first hour (the 3 things you must do in your first 60 minutes)
   
3. The first day (avoid the most common error everyone makes on their first day!)
   
4. The first week (the one realistic goal you can achieve in 5 days is one which will surprise you)
   
5. The first month (how to gauge if you are on track or not)

4.3 What’s Going On Around Here? Designing Your Own Orientation Program

1. Why your orientation is too important to be left solely to your employer
   
2. Orientation versus induction - there’s a world of difference. When and why you should do most of the orientation while your employer does the induction
   
3. Undertaking your own ‘culture audit’ - A checklist to help you.
   
4. How does the organization communicate?
   
5. A goldmine of information - taking to the person whose job you just took

4.4 Lift-Off! Why Your First 90 Days Are Vital to Your Success-At-Work™, and How Make Every One of Them Count

1. The Commitment Curve - a unique tool to plan for success, protect yourself from failure and anticipate the problems that will occur
   
2. Attitude adjustment - checking your attitude at the door, daily and automatically using this single, simple technique
   
3. Defining your job description - how to do this diplomatically, so you can be super-productive as easily as possible
   
4. Tasks, activities, processes, projects - 4 tools to developing the building blocks of Success-At-Work™
   
5. What you must know about time management:
   
   • Agreeing your daily plan, and
     
   • reviewing your weekly goals to
     
   • ensure monthly milestones are achieved

   
   

6. Achieving FIT - using your first 90 days to bring your personal and career goals into alignment with that of your employer - the 5 tools you need to do this successfully

4.5 The Essential Skills You Need to Be A Success-At-Work™, and How To Get Them

1. Thinking systemically - how to always keep the bigger picture in view
   
2. Adding value - Why ‘doing the job’ is just the entry fee:
   
   • Being a double bagger
     
   • Accepting commitments
     
   • Seeking and taking responsibility
     
   • Delivering the promise
     
   • Using your enthusiasm
     
   • Giving support

   
   

3. Solving problems  - the basic saw in your skills toolkit.
   
   

4. Decision-making  - not the same as solving problems (though many people think it is), decision making means learning to live with uncertainty, risk and ambiguity
   
   

5. Creativity and initiative  - here’s solid proof that you’re more creative than you think We’ll provide a straightforward framework for working out how and why to use your creativity in ways that show initiative
   
   

6. Communication skills: When and how to engage in:
   

   • Listening
     
   • Focusing
     
   • Waiting
     
   • Summarizing / paraphrasing
     
   • Talking informally with colleagues
     
   • Making formal presentations
     
   • Writing - formal and informal
     
   • Using email
     
   • Using the telephone

   
   

7. Getting things done:
   

   • Organizing your workspace
     
   • Meet Mr. Pareto - he has a magic wand you will want - believe me

   
   

8. Meetings, bloody meetings: if you’re involved with them, you need to be good at them. Here’s how

4.6 ‘This Would Be A Great Job If It Wasn’t For Everybody Else’: Working With Other People

1. Why this skill needs a section all on its own
   
2. Getting our terms right
   
   • Authority,
     
   • Responsibility,
     
   • Influence and
     
   • Power -

   
       ...why they are all different, finding out which you have, and deciding when (and how) to use them
   
   

3. Using your networking skills from Module 2 - revisited and revised
   
   

4. Working with managers and supervisors  - the only 4 things you ever need to know
   
   

5. 3 reasons why senior management are easier to work with than you think
   
   

6. Stop me if you’ve heard this one: The importance of teamwork:
   

   • Developing a team mindset
     
   • What it really means to be a ‘team player’
     
   • Leading teams: the 3 keys to success
     
   • Following: why it’s harder than it looks, and much more dangerous. The secret to being a good ‘follower’

   
   

7. Why dealing with difficult people needn’t be,...well…so difficult
   
   

8. Stroking, motivating and cajoling - when and how to use each
   
   

9. Giving and receiving feedback, and why some people are not good at it
   
   

10. Asking for help - when and how, and when not to do so
    
    

11. Building circles of influence  - 6 steps to getting others to help you, even when you do not have direct authority over them
    
    

12. how to remain enthusiastic in a cynical environment without looking like a suck-up
    
    

13. A 5-step guide to resolving conflicts that arise with your colleagues
    
    

14. Things you need to learn to say regularly (and how to say them):
    

    • Saying ‘No’
      
    • Saying ‘No, but’
      
    • Saying ‘Yes, but’
      
    • Saying ‘Yes, if’

    
    

15. Dealing with a change of guard  - what to do when your boss(es) change
    
    

16. Your 4-step guide to getting better assignments
    
    

17. Emotional intelligence beats intelligent intelligence - every time. What it is, how to know if you’ve got it, and what to do if you haven’t

4.7 Dealing With the Flip Side - What To Do When Not Everything Is Perfect

1. Why bad things happen to good people, and what you can and cannot do about it
   
2. Economic downturns and how to interpret their impact - realistically and accurately
   
3. Business downturns - what happens when your employer takes a knock? 5 Things to consider
   
4. Death March: The project from hell and how to manage it
   
5. Its worse than that!: Living with (and managing) the boss from hell - 8 ways to make sure he or she doesn’t derail your Success-At-Work™ plans
   
6. Another co-habitant emerges: the co-worker from hell. How to apply Jack Welch’s ‘Sell, fix or close’ strategy
   
7. Coping with a spate of ‘Initiativitis’ - what to do when fads run rampant!
   
8. How to fix mistakes you’ve made while minimizing the impact on your reputation and credibility
   
9. 7 steps you can take to build transparency and trust even when you’re in an environment with a ‘blame culture’

4.8 Work/Life Balance - What It Is, Why You Need It, and How to Achieve It

1. Smelling roses: What happens when you don’t have balance
   
2. How to realize when you are under stress and what to do about it - a 4-stage solution
   
3. Worry, worry, worry - what to do when your job is keeping you up at night
   
4. 7 steps to avoiding burnout, and turning burnout into focused energy
   
5. Taking a break: from catnaps to sabbaticals, how to rejuvenate yourself anytime, anywhere
   
6. Basic Success-At-Work health matters: your personal checklist.

4.9 Reaching Success-At-Work™ Peak Performance: Getting a Raise, and Making Yourself Promotable

1. The vital differences between getting a raise and getting promoted
   
2. The performance review and how to handle it
   
3. Why you are under continuous assessment  - whether you (or your employer) knows it or not: 5 ways to make a continuous impact
   
4. How, why and if to get a coach, and the 3 occasions were you need one
   
5. How to get a mentor - how this is different from a coach, and what it will do for your Success-At-Work™ peak performance
   
6. Why you need a habit of Life-long learning, and how to develop it
   
7. Negotiating your raise: Learn from the master
   
8. The essential 10 steps to getting promotion - and not just once - as often as you wish!
   
   • Be it already - the essential difference between promotion and recognition
     
   • Buying ‘Sweat Equity’ - the currency of promotion that entrepreneurs trade in
     
   • Building Confidence  - 4 steps to making people comfortable with the decision to promote you
     
   • Delivering Management - even when you’re not a manager
     
   • Exhibiting Leadership - how to exhibit natural leadership, not forced ‘promote me’ leadership
     
   • Providing Motivation, and how this gift always boomerangs to your own benefit
     
   • Avoiding the Peter Principle - knowing when to say ‘No’
     
   • Showing (the right sort of) initiative - there are 2 types of initiative that may make your job easier, but will never succeed in getting you promoted
     
   • The vital role of Delegation - why you’ll never get promoted if you don’t master this art
     
   • Handling Change on a personal and organizational level, and why this has become the single biggest promotion-buster of the last 5 years

4.10 Moving On: Why, When and How to Leave Your Job

1. The reasons why it is good to leave your job, the reasons it is not, and why people mix them up all the time
   
2. When it is right to leave your job
   
3. How best to leave your job, and the 3 things you must never do
   
4. Following your boss or colleague to another job

4.11 The Final Word - You Can Succeed In Ways You’ve Never Imagined

• My personal discovery - brilliance is only a micron thick. There are no limits to your Success-At-Work™!

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